Bots are growing pretty fast, big social networks are racing to offer brands a way to provide better customer service using these bots, last year Facebook introduced their messenger bot and a month ago Twitter introduced their Direct Message bot. And since I recently linked my Twitter account to a bot, I decided to write why brands would need a bot.
Tag: Dark Social
More Dark Social — Google’s Allo Messaging App
Here’s my story’s compelling opening: “Google Allo is direct competitor of Facebook Messenger, WhatsApp & Snapchat and whatever falls in that category” but that’s not what we’re here for. No, not really!